- Orders are received within a period of 1 to 2 working days, we work through the 24/72 hour express mail service, if you have provided us with your mobile phone through your registration, you will receive an SMS from the post office indicating your reference number, to be able to check its status at any time on the page https://www.correosexpress.com
- Orders are prepared and shipped on business days or on the next business day after the order, on Saturday and Sunday no orders are prepared and they are not shipped. During national holidays, the Valencian community or the Burriana population, orders are not prepared or shipped. You can check the holidays here: https://calendarios.ideal.es/laboral/comunidad-valenciana/ castellon / borriana-burriana.
In the case of NOT receiving it within 3 or 4 business days after placing the order, it is possible that the package is parked or has had an incident. It is important that you contact us and we will inform you of the order status.
- There is the possibility of Urgent shipping in 24 Hours, the cost is € 1.99 (VAT included), the delivery will be received the next BUSINESS day.
The urgent order will have to be made before 13:30 so that we can send it that same day.
URGENT orders will only have this service in the peninsula.
Orders to the Balearic Islands can be delayed beyond 72 hours.