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Responsible for data processing: TU OTRO ESTANCO SL - CIF B12905048 - TU OTRO ESTANCO SL
Data processing representative: Salvador Taura Sanchez
Contact details of the data processing representative: info@tuotroestanco.com or +34 722 764 061
Address: Carrer Caoli travesia nave 12, Burriana 12530, Castellon
Contact url: https://www.tuotroestanco.com/en/contact us

For what purpose and for how long will we process your personal data?
Tuotroestanco will process the user's data, manually and / or automatically, for the following specific purposes:
Manage your registration as a user on the online platform owned by Tuotroestanco (hereinafter, the "Platform"). However, in any case the user must verify and validate their registration on the Platform by entering their username and password through consent.
Manage the contracting of products and / or services that you carry out through the Platform, or in the establishment itself, as well as the request for invoices and their collection, provided that the request is made by the interested party or person delegated by him, in which case must have the corresponding authorization. The data owner may revoke said consent at any time.
Periodically send (via email, post and / or SMS) electronic communications with offers, promotions and news related to our online Platform, unless otherwise indicated or the user opposes or revokes their consent.
Prepare a commercial profile of the user and carry out commercial actions adjusted to it, using their data derived from the management of the products purchased (browsing data, access habits, traffic), unless otherwise indicated or the user opposes or revokes Your consent.
Comply with the legally established obligations, as well as verify compliance with contractual obligations, including fraud prevention.
Carry out the necessary actions to protect the vital interests of clients when necessary.

How long do we keep your data?
Tuotroestanco will keep the personal data of the users only for the time necessary to carry out the purposes for which they were collected, as long as it does not revoke the consents granted. Subsequently, if necessary, the information will be blocked for the legally established periods, in any case, the period: 5 years, or the period established by law for any action that may result from the treatment.
In the case of the data that you provide us in relation to the job offers in which you want to subscribe, they will be kept for 3 years from the date of the last update. After this period has elapsed, without having been updated, the data will be deleted, unless you indicate otherwise.

What security measures do we implement to take care of your data?
To protect the different types of data reflected in this privacy policy, Tuotroestanco will carry out the necessary technical security measures to prevent their loss, manipulation, dissemination or alteration.
Encryption of communications between the user's device and the tuotroestanco servers in the company Loading
Information encryption on the company's own servers of tuotroestanco Loading
Other measures that prevent access to user data by third parties

Legal basis and legitimacy
The legitimacy for the processing of user data by Tuotroestanco to carry out the registration and registration of the user on the Platform is found in the consent of the interested party, requested for the specific case.
For its part, the management of the contracting of products or services through the Platform, payment, billing and corresponding shipments, is legitimized by the execution of the contract itself.
The processing of data in order to send electronic newsletters with offers, promotions and news related to our Platform, commercial and / or promotional information, the preparation of anonymous statistical reports regarding access habits and the activity carried out by users in The web and the development of commercial profiles using data derived from the management of the products and services contracted with Tuotroestanco, are based on the legitimate interest of Tuotroestanco to carry out said treatments in accordance with current regulations.
The consents obtained for the aforementioned purposes are independent, so the user may revoke one or more of them without affecting the others.
Likewise, user information may be used to comply with the different legal obligations of Tuotroestanco.

Recipients of international assignments or transfers
La poste, for shipments to France
Le poste Italiane, for shipments to Italy
These data transfers are made exclusively for shipments.
The data will also be transferred to the state security forces and bodies by virtue of the provisions of the Law.

What rights does the interested party have?
You can send us a letter to Tuotroestanco C / Caoli travesia nave 12, Burriana, Castellon, C.P. 12530, by email to info@tuotroestanco.com, through the customer service form https://www.tuotroestanco.com/en/contact us or by phone +34 722 764 061. At any time and free of charge , the following rights:
Revoke the consents granted.
Obtain confirmation about whether or not Tuotroestanco is treating personal data that concerns you.
Access your personal data.
Rectify inaccurate or incomplete data.
Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Obtain from Tuotroestanco the limitation of data processing when any of the conditions provided in the data protection regulations are met.
In certain circumstances and for reasons related to their particular situation to the processing of their data, the interested parties may oppose the processing of their data. Tuotroestanco will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
Obtain human intervention, to express their point of view and to challenge the automated decisions adopted by Tuotroestanco, if applicable.
Request the portability of your data.
Claim before the Spanish Data Protection Agency (www.agpd.es) when the interested party considers that Tuotroestanco has violated the rights that are recognized by the applicable data protection regulations.

Origin of the data
The data obtained by Tuotroestanco are those offered by the interested party on the web, through email or by phone. We also obtain data through the ebay, cdiscount or solostocks platform for orders that are made through these platforms.

We do not obtain nor do we want to obtain specially protected data: ideology, religion, union affiliation, health, sexual, etc.


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In the event that some of our services are specifically aimed at minors, TU OTRO ESTANCO SL will request the consent of parents or guardians for the collection of personal data or, where appropriate, for the automated processing of data.

Dispute resolution

Link to Online Dispute Resolution (ODR) Platform


Last updated: 05/27/2020